Check out our General FAQs
section. Here you will find answers to your general questions.
What Should I Bring With Me?
Skis/Snowboard, boots, poles
Helmet – stay safe on the slopes!!
Touring Gear and Skins
(We can assist with some gear, please feel free to contact us)
You will be in the Swiss Alps for a week so please
bring proper clothing for when you're not on the slopes.
Credit card, cash and/or traveler’s checks
ID or driver’s license
Medical insurance cards
Prescriptions or other medications
Important phone numbers
Proof of Travelers Insurance
Can I Reserve My Trip With a Deposit?
Yes, you can reserve your trip with a Deposit for all tours. Reservations are available immediately once a trip is announced and up to 90 days prior to the Date of Departure. The Deposit amount is twenty percent (20%) of the Tour Price. When booking within 89 days or less prior to the date of departure, the full amount is due at time of booking.
When Should I Make My Travel Arrangements?
Please wait until you receive confirmation from Le Grand Adventure Tours before making any travel arrangements. Our team is happy to assist you with any travel needs.
When is The Final Payment For This Tours Due?
Final payment is due no later than 90 days prior to departure, or 7 days from booking confirmation if booking is within 90 days.
What Is Your Cancellation Policy?
90 days or more prior to Departure: LGA will retain the deposit as an “Adventure Deposit” for a future trip. Full refund will be given.
89-60 days prior to Departure: LGA will retain 50% of the total Tour Price and the deposit will be held as an Adventure Deposit for a future trip.
59 days or less prior to Departure: LGA will retain 100% of the total Tour Price.
Le Grand Adventure Tours cannot be held responsible for snow and/or weather conditions. Trips cannot be cancelled or amended on the basis of snow and weather conditions.
What Is Your Refund Policy?
No refunds, reimbursements or discounts will be granted if, for any reason, Client misses the Tour, fails to join the Tour, leaves the Tour, is dismissed from the Tour, or cannot fully participate in the Tour. Any Refunds will be at the discretion of Le Grand Adventure Tours if you are involuntarily forced to leave a tour for any reason.
What Type of Skis To Bring?
A ski with roughly a 100mm to 110mm is the best option. If you want to bring a wider pair of skis please feel free or we can rent these if needed.
Do I Need Ski Touring Equipment?
It is highly recommended but not mandatory. If you have a new pair of touring bindings (Dynafit, Plum, Marker, Salomon, etc) and are comfortable skiing a wide variety of terrain on them, please feel free to bring them.
Do I Need Backcountry Safety Gear?
Avalanche safety gear is required on all of our tours. If you have your own equipment please bring it. Ski backpacks including beacon, shovel and probe are available to rent for $150 for the duration of the trip. (Option available to add-on at checkout. If you wish to add later please feel free to contact us.)
Ski & Gear Rentals
If you wish to rent ski/snowboard equipment please let us know so that we can coordinate your rental. Please advise the LGA Team before the trip if you will need gear.
What is the Best Way to Get There?
Fly into Zurich International Airport (ZRH) by 1pm where the group will be there to transport you. In some cases you may need to plan your arrival the day before. There are many hotels near the airport offering shuttle service so it is easy to meet the group back at the airport by 1pm. We suggest using Booking.com to find a nearby hotel.
What Is The Weather Going To Be Like?
For the most accurate weather please check the Andermatt & Engelber Weather Online a few days before your trip. We will be in the mountains so bring clothes that will keep you warm in a wide variety of conditions.
We will guarantee you get the most out of your ski holiday as we have a wide range of activities that we can add into the trip incase there are down days due to snow storms or weather.
What is The Group Size?
Small group sizes that don’t exceed 10 guests.
Do We Need to Tip Our Guides? If So, What is Standard?
Gratuities are not included. Tips are accepted at your discretion based on the overall trip experience provided by our team.
Do I Need Trip Insurance?
Trip Insurance is Not Included: We require trip insurance for all trips abroad. Protecting your trip & safety is our priority! There are multiple options available including protection plans through your credit card and other travel insurance companies. We recommend Travelex as they are the ultimate in travel protection and global emergencies and evacuations. If you want to protect your trip with Travelex we highly recommend either the Travel Select or Travel Max plan. If purchasing the Travel Select, you must add on the Adventure Plus Pak (included in Travel Max.) The Adventure Plus Pak provides a rental allowance in case of lost, stolen or damaged sporting equipment. Includes medical evacuation and waives policy exclusions for participation in extreme sports such as biking, skiing, skydiving, parachuting, mountain climbing and more.
The ultimate in travel protection, global emergencies and evacuations. Get a Quote Now at TravelexInsurance.com!
How Long Does It Take to Fly to Switzerland?
Flight time from the West Coast of the United States to Zurich is approximately 11.5 hours if you book a non-stop flight. From the East Coast the flight time is approximately 8 hours.
Can I Use My Credit Card in Switzerland?
Credit cards are widely accepted, but Amex is not always accepted. Better stick with Visa. You will need some cash - but just for casual expenses. Most things can be paid for by credit card. The currency is CHF/Swiss Franc. EUR is not the currency of Switzerland (even if it is sometimes accepted by some merchants at a bad exchange rate). It never makes sense to carry too much cash on you - anywhere. Withdrawing cash from your checking account using your US cash/debit card is usually much cheaper than converting dollar bills at an exchange desk and you will get the BEST Exchange rate. Many credit cards charge a foreign transaction fee around 3-5%. This may be the time to get yourself a fun new rewards travel credit card that comes with "No Foreign Transaction Fees." We never leave home without it.
Which Languages are Spoken in Switzerland?
The four national languages of Switzerland are German, French, Italian and Romansh. In the Davos & St. Moritz area they speak German or a Swiss-German dialect. You will find English is widely spoke all over Switzerland. It is still great to learn a few of the day to day vocabulary to be polite.
Is It Safe to Travel to Switzerland?
Switzerland is very safe. Always take regular precautions whenever abroad to save yourself from any potential headaches that could interfere with your travels.
I Heard Switzerland is Expensive, How Expensive is it?
With its plethora of international banks, the country is a center for global wealth. This means prices are high, but people are paid quite well. Supermarket sell pre-made meals for between 5-9 CHF. Bars and cafés are the cheapest food option, cost about 9-15 CHF for a lunch special. Restaurants with table service are around 20 CHF for lunch and 40 CHF for dinner (starter, main, and drink) to start. You’ll typically find pizzas for around 20 CHF in a restaurant. If you’re dining out (but still trying to stick to a budget), you’ll spend an average of 25-45 CHF a day on food.