Check out our General FAQs
section. Here you will find answers to your general questions.
What Should I Bring With Me?
Road Bike Gear:
Road bike (if you need a rental bike please contact us)
Bike Helmet & HeadBand for Sweat Protection
Water bottles (2)
Road Bike gloves
Road Bike jersey or tops
Road Shorts & Padded chamois shorts recommended
Leg warmers or longer tights (depending on weather)
Rain jacket & Insulated layers (depending on conditions)
Socks- ankle high or taller recommended
Road bike shoes (or athletic shoes if using flat pedals)
Extra Snacks/performance food
Extra tubes & patch kit for bike tube repairs. Guides will assist in repairs & will have extras
Emergency contact & Medical info
Optional: cycling computer, cell phone, camera
Bring proper clothing for when you’re not riding.
Credit card, cash
ID or driver’s license
Medical insurance cards
Prescriptions or other medications
Important phone numbers
Proof of Travelers Insurance
Can I Reserve My Trip With a Deposit?
Yes, you can reserve your trip with a Deposit for all tours. Reservations are available immediately once a trip is announced and up to 90 days prior to the Date of Departure. The Deposit amount is twenty percent (20%) of the Tour Price. When booking within 89 days or less prior to the date of departure, the full amount is due at time of booking.
When Should I Make My Travel Arrangements?
Please wait until you receive confirmation from Le Grand Adventure Tours before making any travel arrangements. Our team is happy to assist you with any travel needs.
When is The Final Payment For This Tours Due?
Final payment is due no later than 90 days prior to departure, or 7 days from booking confirmation if booking is within 90 days.
What Is Your Cancellation Policy?
90 days or more prior to Departure: LGA will retain the deposit as an “Adventure Deposit” for a future trip. Full refund will be given.
89-60 days prior to Departure: LGA will retain 50% of the total Tour Price and the deposit will be held as an Adventure Deposit for a future trip.
59 days or less prior to Departure: LGA will retain 100% of the total Tour Price.
Le Grand Adventure Tours cannot be held responsible for rain and/or weather conditions. Trips cannot be cancelled or amended on the basis of rain and weather conditions.
What Is Your Refund Policy?
No refunds, reimbursements or discounts will be granted if, for any reason, Client misses the Tour, fails to join the Tour, leaves the Tour, is dismissed from the Tour, or cannot fully participate in the Tour. Any Refunds will be at the discretion of Le Grand Adventure Tours if you are involuntarily forced to leave a tour for any reason.
Can I Rent a Road Bike?
We can rent bike through our partner shops. Please provide advanced notice so we can help you reserve gear, thank you.
What is the Best Way to Get There?
Fly into Monterey Airport (MRY). Our team will provide you with the exact location once the trip is booked. Getting to Carmel is very easy and one of the most scenic drives in Northern California. Highway 1 South- from San Francisco, San Jose and the Bay Area will lead you into the Monterey Peninsula.
What Is The Weather Going To Be Like?
What you will need to bring depends of course largely on the weather you can expect on your trip. For the most accurate weather please check the Carmel – Monterey forecast through Weather Underground a few days before your trip.
What is the Group Size?
Small group sizes that don’t exceed 10 guests.
Do We Need to Tip Our Guides? If So, What is Standard?
Gratuities are not included. Tips are accepted at your discretion based on the overall trip experience provided by our team.
Do I Need Trip Insurance?
Trip Insurance is Not Included: We require trip insurance for all trips abroad. Protecting your trip & safety is our priority! There are multiple options available including protection plans through your credit card and other travel insurance companies. We recommend Travelex as they are the ultimate in travel protection and global emergencies and evacuations. If you want to protect your trip with Travelex we highly recommend either the Travel Select or Travel Max plan. If purchasing the Travel Select, you must add on the Adventure Plus Pak (included in Travel Max.) The Adventure Plus Pak provides a rental allowance in case of lost, stolen or damaged sporting equipment. Includes medical evacuation and waives policy exclusions for participation in extreme sports such as biking, skiing, skydiving, parachuting, mountain climbing and more.
The ultimate in travel protection, global emergencies and evacuations. Get a Quote Now at TravelexInsurance.com!